Terms of Service

Last updated: February 26, 2026

These Terms of Service set out the rules for using SmartTranslate.ai ("Service") by individuals and businesses. These Terms apply both to publicly available features (e.g. the informational page, waitlist) and to account-based features (if available).

1. General provisions and acceptance of the Terms

  • By using the Service, you enter into an agreement with the Administrator for the provision of electronic services and accept these Terms.
  • If you do not accept the Terms, do not use the Service.
  • If you use the Service on behalf of a company or organization, you represent that you are authorized to act on its behalf and bind it to these Terms.
  • The Administrator may provide the Service in a test version (beta), with limited features and availability.

2. Definitions (brief)

  • "Administrator" - the entity operating the SmartTranslate.ai Service.
  • "User" - a person using the Service.
  • "Account" - the User's account in the Service, if registration/login functionality is made available.
  • "Content" - data entered or uploaded by the User to the Service, including text and documents for translation as well as translation settings/profile.
  • "Pricing" / "Plan" - information about the available Service options, limits, and fees published in the Service (e.g. on the pricing page).

3. Service description and scope

  • The Service allows content and, depending on the Plan, documents to be translated using artificial intelligence models and translation profile settings (e.g. industry, style, tone, formality).
  • AI-generated results may contain errors, omissions, inaccuracies, or inappropriate phrasing and may require human review.
  • The Service is not a certified translation service and does not provide legal, medical, financial, or other professional advice.
  • The Administrator may add, modify, or remove Service features (including plans, limits, and supported formats) in accordance with the rules described in the section on changes to these Terms.

4. Account, sign-in, and security

  • Account creation and sign-in may be handled through an external authentication provider (Clerk).
  • Access to sign-in may be temporarily restricted (e.g. to a selected group of users only).
  • The User is responsible for keeping login credentials confidential and for actions taken through their Account.
  • If unauthorized access to the Account is suspected, the User should notify the Administrator immediately.

5. User Content and rights

  • The User retains the rights to their Content. The Administrator does not acquire ownership rights to User Content.
  • The User grants the Administrator a non-exclusive license necessary to provide the service, including processing, analysis, transformation, translation, technical storage, and making results available to the User (e.g. a translated file).
  • The User represents that they have the rights and legal basis to submit the Content to the Service (including personal data of third parties, if included in the Content) and that the Content does not violate any laws or third-party rights.
  • The User is responsible for how the translation results are used and for ensuring their compliance with the law and industry requirements.

6. Permitted use and prohibited actions

  • The Service may be used only in compliance with applicable law and with respect for the rights of third parties.
  • It is prohibited to submit Content that is illegal, infringes copyright, personal rights, legally protected secrets, or other third-party rights.
  • It is prohibited to use the Service to create or distribute harmful content (e.g. malware, phishing), as well as to bypass Service protections.
  • It is prohibited to use the Service excessively, automatically, or disruptively in a way that may affect its stability (e.g. scripts, bots) without the Administrator's prior consent.
  • The Administrator may apply security and abuse-prevention mechanisms (e.g. limits, rate limiting) and may suspend access in case of violations.

7. Plans, limits, fees, and billing (where applicable)

  • The Service may offer different Plans (including free and paid ones) with varying limits (e.g. character limits over a period, available file formats, retention period for translation history).
  • The current description of Plans and prices is available in the Pricing section of the Service. In the event of any discrepancy between the Pricing section and promotional materials, the Pricing section and these Terms prevail.
  • The Administrator may introduce payments, subscriptions, invoicing, or billing for business/Enterprise plans. Details (including taxes, invoices, cancellation terms) will be communicated in the Service or during the purchase process.
  • If the laws applicable to the User provide specific consumer rights (e.g. the right of withdrawal), the Administrator will respect them to the extent required by law.

8. Privacy and data

  • We describe the rules for processing personal data in the Privacy Policy, and cookie rules in the Cookie Policy (available in the Service).
  • By using the Service, you acknowledge that Content may contain personal or confidential data - before submitting it, make sure you have the right and legal basis to do so.
  • The Administrator may use technical data (e.g. IP address, user agent) for security and abuse prevention purposes, in accordance with the Privacy Policy.

9. Service availability and support

  • The Administrator makes efforts to keep the Service operating properly, but does not guarantee uninterrupted availability or error-free operation.
  • The Administrator may perform maintenance work, updates, and technical interruptions.
  • The scope of technical support may depend on the Plan. General inquiries: privacy@smarttranslate.ai.

10. Liability and disclaimers

  • To the fullest extent permitted by law, the Administrator is not liable for decisions made based on results obtained from the Service or for indirect damages (e.g. lost profits), unless mandatory provisions of law state otherwise.
  • The User is responsible for verifying the results, especially in legal, medical, financial, security, or other critical use cases.
  • The Administrator does not guarantee that the results will be free from errors or that they will meet all of the User's expectations.

11. Consumers (EU) - right of withdrawal and complaints (where applicable)

  • If you are a consumer in the EU/EEA, you may have specific rights under consumer protection laws and laws on digital services and digital content.
  • For digital services, if you consent to performance beginning before the withdrawal period expires and you are informed of the consequences, you may lose the right of withdrawal for the portion of the service already provided - in accordance with the law.
  • Complaints or reports regarding the Service may be sent to: privacy@smarttranslate.ai (describe the issue and provide contact details).

12. Suspension and termination of use

  • The Administrator may suspend or restrict access to the Service if the User breaches the Terms, the law, or the security of the Service, as well as in case of suspected abuse.
  • The User may stop using the Service at any time. If the Account deletion feature is available, the User may use it or contact the Administrator.

13. Changes to the Terms

  • The Administrator may amend these Terms for important reasons, such as changes in law, security, Service functionality, providers, or billing rules.
  • The current version of the Terms is published in the Service together with the date of the last update. Material changes concerning Accounts or paid plans (if available) will be communicated appropriately.

14. Governing law and final provisions

  • These Terms are governed by the law applicable to the Administrator's registered office, subject to mandatory consumer protection laws.
  • Disputes will be resolved by the courts having jurisdiction over the Administrator's registered office, unless mandatory law provides otherwise.
  • If any provision of these Terms is found to be invalid, the remaining provisions will remain in force.

15. Contact

  • For legal, compliance, and privacy matters: privacy@smarttranslate.ai.